Privacy policy
Privacy Policy
This Privacy Policy describes how uptice.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. “Personal Information” refers to any information that can uniquely identify an individual. Below details what we collect and why.
Device Information
• Examples: IP address, browser version, time zone, cookie information, pages or products viewed, search terms, browsing behavior on the Site
• Purpose: To load the Site accurately, improve functionality, and conduct analytics to optimize user experience
• Source: Automatically collected through cookies, log files, web beacons, pixels, and tags
• Disclosure: Shared with Shopify, Google Analytics, TikTok (through enhanced pixel), and Meta platforms including Instagram and Facebook
Order Information
• Examples: name, billing/shipping address, payment information, email address, phone number
• Purpose: To process and fulfill orders, communicate order updates, provide fraud screening, and deliver marketing communications where legally allowed
• Source: Provided directly by you
• Disclosure: Shared with Shopify and payment processors used for checkout (Shop Pay, PayPal, Apple Pay, Google Pay; the options visible at checkout), shipping and fulfillment partners as required
Customer Support Information
• Examples: order history, communication records, contact details
• Purpose: To provide support and resolve issues
• Source: Directly from you
• Disclosure: Shopify and communication service providers including Gmail
Minors
We do not intend to collect Personal Information from individuals under the age of 13. If you believe Personal Information has been collected from a minor without consent, please contact us and we will delete it.
Sharing Personal Information
We share Personal Information with service providers to help us deliver our services:
• Shopify powers our online store
• Google Analytics helps us understand site usage
• Meta (Facebook & Instagram) and TikTok, to support personalized ads and measure marketing performance
• Gmail for email communication and customer service
• Shipping carriers and payment processors to complete deliveries and transactions
We may disclose information when required by law, lawful request, or to protect our rights.
Behavioural Advertising
We use Personal Information to provide targeted advertising and measure marketing effectiveness.
This includes sharing information about your:
• browsing activity
• interactions with our ads
• purchase behavior
with advertising partners such as TikTok, Meta (Instagram/Facebook), and Google. Tracking is performed via cookies, pixels, and server-to-server technologies like Shopify’s enhanced data sharing.
You can opt out of targeted advertising:
• Facebook / Instagram: https://www.facebook.com/settings/?tab=ads
• Google Ads: https://www.google.com/settings/ads/anonymous
• TikTok: https://www.tiktok.com/legal/page/us/privacy-policy
You may also visit the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/
Using Personal Information
We use the information collected to:
• Provide products, services, and support
• Process payments and fulfill orders
• Improve our store and marketing
• Prevent fraud and comply with law
• Keep you informed about products, services, and offers
GDPR (if applicable)
If you reside in the EEA, you have the right to request access, correction, deletion, and portability of your Personal Information. Contact us using the information below to exercise these rights.
Information is processed initially by Shopify in Ireland and may be transferred to Canada and the United States.
CCPA (if applicable)
California residents have the right to request access, deletion, correction, and opt-out of the sale or sharing of their Personal Information. Contact us using the information below to exercise these rights.
We engage in sharing identifiers for targeted advertising, which may qualify as a “sale” under the CCPA.
Cookies
We use cookies for:
• Site functionality
• Performance and analytics
• Advertising and retargeting (TikTok Pixel, Meta Pixel, Google tracking)
Most cookies are persistent for 30 minutes to 2 years. You may block cookies through browser settings, though some features may not function properly.
Do Not Track
We do not change data practices when a Do Not Track signal is detected due to inconsistent industry guidelines.
Changes
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. The latest revised date will always appear below.
Contact
For questions or complaints, please contact us:
Email: sales.uptice@gmail.com
Last updated: October 2025